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Related Help Articles

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Apparel Sizing Charts

May 24, 2022

Use the below charts to find exact sizing for apparel items, where applicable. Please note that measurements are in inches. More Flowerful T-Shirt ...

What are the best practices for using the concentrate insert?

November 16, 2023

The concentrate insert is a precision CNC machined aluminum oven that works well with a variety of concentrate materials using PAX 3's conduction heating. It...

Why is there a shipping charge for Era devices?

March 16, 2022

The shipping fees for Era devices, including Era Pro and Era Life, are a result of increased regulation for the mailing of vaporizers. PAX relies on a networ...

What are the shipping policies for Era devices?

March 16, 2022

As a result of recently announced regulatory changes that affect shipping, PAX has adjusted the delivery methods of our products. If purchasing an Era Pro or...

Why do I need to grant Location permissions on Android devices?

December 15, 2021

We completely understand your privacy concerns around sensitive information such as location. Unfortunately, it’s been an Android system requirement si...

PAX Mini & PAX Plus: Battery / Charging

November 16, 2023

PAX Mini & PAX Plus charging and battery information. How to check battery, low battery indicator and charging information.

How soon can I get my order?

November 15, 2023

Orders for products from our PAX Collection ship via USPS Priority for US orders and Canada Post, UPS or Purolator for Canada orders. Both methods have a sta...

How do I verify my age?

April 13, 2023

We've partnered with Veratad Technologies, an industry leading age verification service. The information you provide during check out on PAX.com is used by V...

Apparel Sizing Charts

May 24, 2022

Use the below charts to find exact sizing for apparel items, where applicable. Please note that measurements are in inches. More Flowerful T-Shirt ...

What are the best practices for using the concentrate insert?

November 16, 2023

The concentrate insert is a precision CNC machined aluminum oven that works well with a variety of concentrate materials using PAX 3's conduction heating. It...

Why is there a shipping charge for Era devices?

March 16, 2022

The shipping fees for Era devices, including Era Pro and Era Life, are a result of increased regulation for the mailing of vaporizers. PAX relies on a networ...

What are the shipping policies for Era devices?

March 16, 2022

As a result of recently announced regulatory changes that affect shipping, PAX has adjusted the delivery methods of our products. If purchasing an Era Pro or...

Why do I need to grant Location permissions on Android devices?

December 15, 2021

We completely understand your privacy concerns around sensitive information such as location. Unfortunately, it’s been an Android system requirement si...

PAX Mini & PAX Plus: Battery / Charging

November 16, 2023

PAX Mini & PAX Plus charging and battery information. How to check battery, low battery indicator and charging information.

How soon can I get my order?

November 15, 2023

Orders for products from our PAX Collection ship via USPS Priority for US orders and Canada Post, UPS or Purolator for Canada orders. Both methods have a sta...

How do I verify my age?

April 13, 2023

We've partnered with Veratad Technologies, an industry leading age verification service. The information you provide during check out on PAX.com is used by V...

Apparel Sizing Charts

May 24, 2022

Use the below charts to find exact sizing for apparel items, where applicable. Please note that measurements are in inches. More Flowerful T-Shirt ...

What are the best practices for using the concentrate insert?

November 16, 2023

The concentrate insert is a precision CNC machined aluminum oven that works well with a variety of concentrate materials using PAX 3's conduction heating. It...

Why is there a shipping charge for Era devices?

March 16, 2022

The shipping fees for Era devices, including Era Pro and Era Life, are a result of increased regulation for the mailing of vaporizers. PAX relies on a networ...

What are the shipping policies for Era devices?

March 16, 2022

As a result of recently announced regulatory changes that affect shipping, PAX has adjusted the delivery methods of our products. If purchasing an Era Pro or...

Why do I need to grant Location permissions on Android devices?

December 15, 2021

We completely understand your privacy concerns around sensitive information such as location. Unfortunately, it’s been an Android system requirement si...

PAX Mini & PAX Plus: Battery / Charging

November 16, 2023

PAX Mini & PAX Plus charging and battery information. How to check battery, low battery indicator and charging information.

How soon can I get my order?

November 15, 2023

Orders for products from our PAX Collection ship via USPS Priority for US orders and Canada Post, UPS or Purolator for Canada orders. Both methods have a sta...

How do I verify my age?

April 13, 2023

We've partnered with Veratad Technologies, an industry leading age verification service. The information you provide during check out on PAX.com is used by V...

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Not For Sale To Minors.