Apparel Sizing Charts
Use the below charts to find exact sizing for apparel items, where applicable. Please note that measurements are in inches. More Flowerful T-Shirt ...
What are the best practices for using the concentrate insert?
The concentrate insert is a precision CNC machined aluminum oven that works well with a variety of concentrate materials using PAX 3's conduction heating. It...
Why do I need to grant Location permissions on Android devices?
We completely understand your privacy concerns around sensitive information such as location. Unfortunately, it’s been an Android system requirement si...
How soon can I get my order?
Orders for products from our PAX Collection ship via USPS Priority for US orders and Canada Post, UPS or Purolator for Canada orders. Both methods have a sta...
How long will it take to verify my age?
If we’re able to verify your age during checkout, your order will process and ship within 24 hours, Monday-Friday. In some cases, you may be asked to u...
What's the recommended serving/dose for sleep by PAX pods?
Sleep by PAX pod serving/dose size.
What is the oven capacity for the PAX?
PAX's oven holds about 0.35 grams of ground material. The Half Pack oven lid (included with purchase of the PAX 3 Complete Kit, or available on it's own by ...
I've been charged for a declined transaction or charged twice
Declined transactions may appear on your billing statement as pending transactions. Within 5 business days, your bank will remove these pending transactions ...
Why was my card charged if I didn't receive an order confirmation?
If you did not see a confirmation number at the end of the checkout process, an order was not completed. Declined transactions may appear on your billing sta...
What are the shipping policies for Era devices?
As a result of recently announced regulatory changes that affect shipping, PAX has adjusted the delivery methods of our products. If purchasing an Era Pro or...