Pax Customer Support

No. Era Life is simple and elegant and designed for life on the go.

Era Life is designed to be simple. It doesn't connect with an app, and is focused on the basics. The table below highlights some key differences between other devices in the Era Collection. To learn more, click the device name below to view the product page.

_{*As of 4/1/21, Era Classic is no longer sold on PAX.com}

You can adjust temperature on your Era Life device using the Pop and Click gesture

1. Pop your pod up — no need to take it out all the way.
2. Quickly drop your pod back down to advance to the next temperature (no need to push it in completely). The petals will glow to indicate the temperature that the device is set to.
3. Do steps 1 and 2 repeatedly to continue cycling through the temperature settings. When you see your desired setting, click the pod back into place.

Unlike other PAX devices, you don't shake Era Life to check battery. Your battery level is displayed after each draw. Each petal represents 25% of the total charge.

  

When the battery is getting low, you'll see a low battery alert during and after your draw. This means your Era Life has less than 15% remaining battery and should be charged soon.



When the battery is below 5% remaining charge, you'll see a steady red light during and after your draw.

You'll need the serial number to register your device or request warranty service. To locate your Era Life's serial, remove the pod and look into the device. You'll find the serial printed along the top of the pod bay in white.

When inserting a pod, all four LEDs will flash once, then flash your current temperature setting.

Your Era Life's LEDs will light up and pulse randomly during your draw. The LEDs will stay lit for about ten seconds before slowly fading away and displaying your remaining battery charge.

When the battery is getting low, you'll see a low battery alert during and after your draw. This means your Era Life has less than 15% remaining battery and should be charged soon.

When the battery is below 5% remaining charge, you'll see a steady red light during and after your draw.

While connected to a power source using a micro-usb cable, the number of flashing LEDs indicates the current charge.

All four LEDs will display solid white once fully charged.

Era Life is designed to be simple. Just pop in a pod, and you're ready to go. Any Era Pod is compatible, but please note that smart features like ExpertTemp or app enabled features are not available for Era Life. Era Life does not feature any Bluetooth connectivity

Era Life has four preset settings. Because Era Life does not feature Bluetooth connectivity, note that these are the only available settings for this device.