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No. Basic features like PodID, device controls, and more are available without an account. Advanced features like Pod History and Favorites, require an account. You will be prompted to log in or create an account when attempting to use these features.
If you didn’t receive an email to reset your password or verify your account, check your spam folder as your email provider may have flagged it as such. If you still don’t see an email, ensure the email address is being spelled correctly on the password reset request.
Still not able to log in? Submit a support request here and we can help.
Dynamic Modes for PAX 3 are available in the PAX Mobile and Web Apps. These modes change how the PAX 3 reacts to events like sensing your lips or entering stand by mode to add additional customization to your sessions.
Device |
PAXSmart Pod |
Classic Pod |
Era Pro |
|
|
Era |
|
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*PAXsmart pods can be identified by a red band below the mouthpiece. PAXSmart pods are required for advanced pod features.
The PAX Web App can be found here. Please note that there are different compatibility requirements depending on your OS, browser and which PAX device you have. Please see below to know which devices, OS’s, and browsers are compatible.
Era Pro - Chrome and Edge on Windows
Era - Pairing only on Mac in Chrome (Windows users can still browse pods in Chrome, Edge)
PAX 3 - Pairing only on Mac in Chrome
1 - Select your device from the available options.
2 - Enter your device's serial number, if prompted and click "Connect"
3 - Shake your PAX until the LEDs turn blue. Keep shaking after the battery level is displayed
4 - A Bluetooth dialog will appear in Chrome. Select your device from the list and select "Pair"
The PAX Web app is compatible with MacOS and Windows using the Chrome browser. Please note that not all Operating Systems and browsers will be compatible. While limited features of the app are available on most platforms and browsers, such as Explore Pods, the table below will tell you what is required to connect and control your PAX device
Device |
Windows |
MacOS |
Android |
PAX 3 |
No Device Connection |
All Features |
All Features |
Era |
No Device Connection |
All Features |
All Features |
Era Pro |
All Features |
All Features |
All Features |
The PAX Mobile app can be downloaded via Google Play. Click here to view PAX Mobile in the Play Store.