Troubleshooting

Seeing the LED do a yellow or light green swirl is an indication that a draw was taken too quickly after the pod was inserted. Try removing the pod, reinsert...

If you're unable to draw from your Era pod, even when removed from the device, it may be clogged. Try the following steps to clear the clog: Warm the pod ...

Accessing the PAX App on your iPhone is simple two step process. First, you'll need a specific browser. Download the Connect Browser using this link . This...