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What if my parcel is lost or damaged?
November 23, 2021
If possible, we recommend refusing delivery of any damaged parcel. If you have questions about the status or condition of your order, please reach out to our...
How soon can I get my order?
September 5, 2024
Orders for products from our PAX Collection ship via USPS Priority for US orders and Canada Post, UPS or Purolator for Canada orders. Both methods have a sta...
Do you deliver to PO Boxes?
February 23, 2022
At this time we cannot ship to PO Box addresses.
What packaging will my order be delivered in?
June 7, 2022
Your order will be shipped in a small, discreet box with no large or visible logos.
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