Troubleshooting

PAX devices operate at temperatures hot enough to create vapor. So it's expected that the outer shell will warm during use. Hold the device throughout the sessi

Variables in your material, temperature setting, and how hard you draw from PAX all change the amount and temperature of vapor

Vapor quality is almost entirely dependent on the moisture content of your material. Factors such as how tightly the material is packed into the oven, how it...

Reset your PAX Plus back to factory settings Turn PAX Plus on Long press power button to enter temperature setting mode Hold PAX long wa

If you're not seeing any lights when charging your PAX, please try a different adapter and/or power source capable of 1.5A like a computer or laptop.