General and Other

To get in touch with PAX Support, visit PAX.com/help to browse FAQs, or click 'Email Us' to submit a ticket. PAX Support is available Mon-Fr 7am-7pm PST

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PAX Labs is not associated with WonderPax brand hot/cold gel packs. If you're looking for The Wonderpax, visit their site at http://wonderpax.com /

Check out the PAX Gratitude Page to see if your eligible for a discount. Sign up for our newlsetter on PAX.com to receive updates on upcoming sales and products

If you didn’t receive an email to reset your password or verify your account, check your spam folder as your email provider may have flagged it as such...

If you are interested in becoming a retailer or distributor of our PAX products, please fill out or retail/wholesale inquiry form . A member of our dedicate...

As of June 2017, JUUL is no longer part of the PAX brand and is a completely separate company. To contact JUUL about their products, please visit their suppo...

Proposition 65 requires the State of California to publish a list of chemicals known to cause cancer and birth defects or other reproductive harm. This list,...

The PAX Support Team is available Monday-Friday, 7AM - 7PM Pacific Time. Click here to submit a support request. ( Here for Canada) If you would like a m...

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As a result of recently announced shipping policy changes, PAX has partnered We Ship Express for delivery of our Era Collection. While We Ship Express does d...