Skip to content

General and Other

Related Articles

How do I contact PAX support?

3 June 2025

To get in touch with PAX Support, visit PAX.com/help to browse FAQs, or click 'Email Us' to submit a ticket. PAX Support is available Mon-Fr 7am-7pm PST

PAX Privacy Policy and Customer Data

3 June 2025

To learn about your rights, what information we collect and more, visit our Privacy Policy page. You can request access to or delete your data via the Privacy r

The Wonder PAX

30 November 2021

PAX Labs is not associated with WonderPax brand hot/cold gel packs. If you're looking for The Wonderpax, visit their site at http://wonderpax.com /

Are there any discounts or promotions?

3 June 2025

Check out the PAX Gratitude Page to see if your eligible for a discount. Sign up for our newlsetter on PAX.com to receive updates on upcoming sales and products

Trouble logging in to PAX Account

2 December 2024

If you didn’t receive an email to reset your password or verify your account, check your spam folder as your email provider may have flagged it as such...

I would like to sell PAX Products at my retail store

30 November 2021

If you are interested in becoming a retailer or distributor of our PAX products, please fill out or retail/wholesale inquiry form . A member of our dedicate...

JUUL

30 November 2021

As of June 2017, JUUL is no longer part of the PAX brand and is a completely separate company. To contact JUUL about their products, please visit their suppo...

Prop 65

30 November 2021

Proposition 65 requires the State of California to publish a list of chemicals known to cause cancer and birth defects or other reproductive harm. This list,...

What is your phone number?

7 May 2024

The PAX Support Team is available Monday-Friday, 7AM - 7PM Pacific Time. Click here to submit a support request. ( Here for Canada) If you would like a m...

MyPAX® Engraving Order

23 October 2024

I

Why is my address restricted for some products?

12 March 2025

As a result of recently announced shipping policy changes, PAX has partnered We Ship Express for delivery of our Era Collection. While We Ship Express does d...

Still have questions?

Submit a support ticket and we'll be happy to help.

Email Us
Carousel with three slides shown at a time. Use the Previous and Next buttons to navigate one at a time, or swipe left and right.

Loading...

Carousel with three slides shown at a time. Use the Previous and Next buttons to navigate one at a time, or swipe left and right.

Loading...

InfluencersMobile AppRetailers
FAQAccountRegister ProductWarranty
Pax LabsPax Logo
Terms & ConditionsPrivacy PolicyIntellectual PropertyCookiesCalifornia Privacy NoticeWarranty

© 2025 PAX Labs, Inc. All Rights Reserved. PAX, X, and ERA are all trademarks of PAX Labs, Inc. Patents and Trademarks: https://www.pax.com/policies/intellectual-property

Not For Sale To Minors.

Stay in touch

Twitter LogoInstagram LogoYoutube LogoLinkedIn Logo

Get exclusive news, content, and promotions

© 2025 PAX Labs, Inc. All Rights Reserved. PAX, X, and ERA are all trademarks of PAX Labs, Inc. Patents and Trademarks: https://www.pax.com/policies/intellectual-property

Not For Sale To Minors.