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I've been charged for a declined transaction or charged twice
2025 M06 2
Declined transactions may appear on your billing statement as pending transactions. Within 5 business days, your bank will remove these pending transactions.
Why was my card charged if I didn't receive an order confirmation?
2024 M11 26
If you did not see a confirmation number at the end of the checkout process, an order was not completed. Declined transactions may appear on your billing sta...
Why am I being charged Excise Tax?
2021 M11 23
Per state regulations based on where you are shipping your order, our products are subject to an excise tax. The amount shown on your invoice under the excis...
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