Free Shipping on Orders $75+
Are there any discounts or promotions?
Check out the PAX Gratitude Page to see if your eligible for a discount. Sign up for our newlsetter on PAX.com to receive updates on upcoming sales and products
What if my parcel is lost or damaged?
If possible, we recommend refusing delivery of any damaged parcel. If you have questions about the status or condition of your order, please reach out to our...
Where do you deliver?
Region availability varies, based on the specific product being purchased. For information about Era devices and consumable product shipping limitations please
How do I use PAX Trip?
Simply draw on
Can I make changes to an existing order?
Once an order has been placed, we can not make any additions, subtractions, or substitutions.
I'm having an issue with my pod or I want to return or exchange it
If there's an issue with a pod you've purchased, please return to the place of purchase for further assistance. PAX support is always happy to help troublesh...
My PAX is not lighting up on the charger or is not fully charging
If you're not seeing any lights when charging your PAX, please try a different adapter and/or power source capable of 1.5A like a computer or laptop.
What's the formulation for PAX Live Rosin Pods?
Our live rosin is cannabis in its purest form, fresh frozen at the peak of harvest and extracted without any harsh chemical solvents — nothing added, n...
How does PAX Trip compare with PAX Era?
PAX Trip is an allin
PAX Plus & Mini LED Brightness
Adjust the LED brightness on your PAX Mini or Plus by rotating the device in your hand.