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Era Classic - Battery information
The Era device features a 240mAh Lithium-ion rechargeable battery. Time to full charge is approximately 45 minutes via the micro USB to USB cable included in...
Do I need an account to use PAX Apps?
No. Basic features like PodID, device controls, and more are available without an account. Advanced features like Pod History and Favorites, require an accou...
How do I adjust the temperature on my Era Pro device?
You can adjust temperature on your Era Pro device using the Pop and Click gesture Pop your pod up — no need to take it out all the way. Quickly drop...
How to use PAX 3
Your PAX 3 arrives ready to use right from the box. Click here to view the complete PAX 3 user guide for detailed instructions and more information about ...
How do I adjust the temperature preset on my Era/Era Life?
You can adjust temperature on your Era Life device using the Pop and Click gesture Pop your pod up — no need to take it out all the way. Quickly dro...
How do I adjust the setting on my PAX 2, PAX 3 or PAX Plus device?
Changing the temeprature on your device is easy. You can enter Temperature Set mode on your PAX 2 or 3 by: Turning your PAX on with a short (1 secon...
My PAX is not lighting up on the charger or is not fully charging
If you're not seeing any lights when charging your PAX, please try a different adapter and/or power source capable of 1.5A like a computer or laptop.
How to use PAX 2
This video will help to familiarize yourself with the PAX 2 device and how to properly use it. Material: PAX 2 doesn’t create vapor, but inst...
Apparel Info and Return Policy
Unused apparel items purchased from PAX.com may be returned for a refund within 14 days of delivery.
Vapor Production Tips for PAX
Vapor quality is almost entirely dependent on the moisture content of your material. Factors such as how tightly the material is packed into the oven, how it...